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Focus on relationships and advice

Customer Advisor Instruments and Consumables 100 %

Your area of responsibility
  • Customer service for medical professionals in public and private laboratories in German-speaking Switzerland
  • Analysis of the current laboratory infrastructure and identification of optimization and improvement potential (up- and cross-selling)
  • Maintaining long-term, sustainable customer relationships
  • Supporting investment projects in the hospital environment through active stakeholder management in purchasing, hospital IT and the laboratory
  • Project management in the implementation of customer orders in cooperation with the office staff and the applications and service team
  • Collaboration in the updating of offers and the further development of services
  • Master data maintenance in CRM and further development of sales documents

Your profile
  • Training as a BMA or studies in biology
  • Professional experience in the sale of laboratory equipment and consumables in clinics and private laboratories
  • Enjoy advising customers and selling products
  • Analytical, structured and reliable way of working, ability to organize and plan
  • Communicative, outgoing personality with a good sense of humor who enjoys meeting new people and working in an interdisciplinary and innovative team
  • Very good knowledge of German and English
  • Service orientation, ability to cooperate and network

 Your advantages
  • A very varied job
  • Attractive employment conditions, with a lot of flexibility
  • Freedom in the daily work schedule
  • No fixed KPIs and commission-independent income
Our customer
Our client is a leading company in the wholesale of laboratory equipment and consumables for hospital laboratories and diagnostics. As part of a long-term succession plan, we are looking to strengthen the sales team in German-speaking Switzerland. The focus is on supporting existing customer relationships and less on business development and the acquisition of new customers. As a player in a niche market, the company is known to all relevant players and has an excellent network. This strong market position is to be maintained in the future.
Place of work: Basel region / German-speaking Switzerland
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Batterman Consulting Basel AG
Executive Search,
Byfangweg 1a, CH-4051 Basel
T +41 58 680 55 55
basel@batterman.ch

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